Recent General Posts

National Preparedness Month - Are You Really Prepared?

9/4/2018 (Permalink)

Do you have an evacuation plan? Do you have a central location in case of tornado or severe storms planned? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit? Do your children know when the time is right to go to the basement when you aren't home? 

September is National Preparedness Month, take the time and make sure your family has a plan in place for any kind of emergency.  Practice that plan, as silly as some may think it sounds it is better to run a fire drill at home making sure everyone knows what to do than to be unprepared when the emergency happens.

Don't wait until its too late to prepare for an emergency.  Make sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed, such as the FEMA app and the local weather service app offering early warning of upcoming severe weather.

Learn Life Saving Skills

Do you or someone in your family know CPR or standard first aid? Could you turn off your natural gas, water, or electricity if necessary?  Knowing these life saving skills could mean life or death in an emergency situation for you, your family or your neighbors.

Check your Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster? Evaluate which hazards are relevant to your area and obtain the appropriate insurance for your home, business, or other property and become familiar with your coverage.

Save for an Emergency

Are you financially prepared in case of a disaster? Does your family have an emergency fund for unexpected expenses after a flood or fire? Check out FEMA’s Emergency Financial First Aid Kit for an in-depth document to help you identify and compile important documents and account information all in one spot. Just search “EFFAK” on for the free PDF.

Whether its flood, tornado or extreme winter weather, we must work together as a team to help ensure everyone is prepared, our families, businesses, places of worship and neighborhoods. Contact the professionals at SERVPRO® of Spencer and Iowa Great Lakes to find out how they can turn disaster back “Like it never even happened”.

Come See us at the Clay Co Fair

8/30/2018 (Permalink)

SERVPRO of Spencer & Iowa Great Lakes is excited to be a vendor this year at the Worlds Greatest County Fair, the Clay County Fair!

Stop by our booth to register for daily prize giveaways including 30oz tumblers, coolers, shirts, coffee cups and so much more.  Your registration for daily prizes automatically enters you into our drawing for FREE carpet cleaning.* 

All winners to be announced on our Facebook page at the end of every day, with the Grand Prize winner being announced the Monday after the close of the fair.  Make sure to follow us on Facebook to stay up to date

*Prizes can be picked up at our booth during the week of the fair or at our office after the close of the fair.  Free carpet cleaning is limited to 350sq ft.  

Now Accepting Credit Cards

4/9/2018 (Permalink)

We accept most major credit cards.

We are happy to announce that we have implemented a new payment method. You can now purchase our services with your credit card over the phone or in the office.

SERVPRO of Spencer & Iowa Great Lakes is one of the top service providers in the national when it comes to helping home and business owners make it “Like it never even happened.” It doesn’t matter if it is in regard to carpet cleaning, restoring after water or fire damage or simply removing odors from a vehicle, it is important for a homeowner and business owner to know they are doing everything in their power to get back into their home or office quickly.

To better serve all customers SERPVPRO of Spencer & Iowa Great Lakes is now accepting credit cards. With the ability to accept credit cards, customers can make payments whenever necessary and with their preferred form of payment, anywhere in the world.

Moriah, our Office Manager, has been working closely behind the scenes locally with Northwest Bank to get this payment system in place. So, whether you live in Windom, MN or Orange City, IA – or anywhere in between you can pay your bill right over the phone.

Plus, for a stress-free claims process, SERPVRO works with your insurance to manage the insurance process and paperwork. Chris, our Project Manager was an insurance adjuster for over 12 years and brings loads of experience to SERVPRO of Spencer & Iowa Great Lakes.

Why You Shouldn't Clean with Baking Soda & Vinegar

2/6/2018 (Permalink)

Vinegar + Baking Soda = The Ultimate Cleanser?

If you are like me, I tend to look at product labels, and look for the safest product for my family. Sometimes that means that I use natural cleaning methods in my home. One I never doubted from the ever-popular Pinterest post, was using a mixture of vinegar and baking soda. I assumed the bubbly mixture was doing the hard work and cleaning the tough stuff. Then I started doing some more digging and learned about this not-so-dynamic duo.

I’ll condense what I learned to save you some time and money. Baking soda is a weak base and vinegar is acidic and when you put them together you end up with mostly water and sodium acetate (salt). Really, it’s mostly just water. Plus, vinegar and baking soda are not surfactants, so they do not help carry oil and grease away. It is probably one of the most ineffective cleaning solutions you could use.

Hot water would be a better cleaning method, especially for oil and grease. Add a touch of a mild detergent and that hot water will get enough of a kick to power through the hard stuff.

So, save the baking soda for cookies (or to put out your next fire if you don’t have a proper fire extinguisher) and save the vinegar for your next salad.

Don't Miss Your Chance!

10/27/2017 (Permalink)

Be a Hero!

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened.”

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and clean equipment appearance.
• Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
• Leave jobsite with a clean and orderly appearance.
• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
• Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.

Position Requirements
• Effective oral communication
• Basic math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Pay Rate
Starts at $12-15 hour based on experience, with possibility of overtime pay and increases based on merit.

TO APPLY: E-mail your resume and/or a brief description of work history to or call us at (712) 262-4379. 

For Immediate Service in Spencer, Iowa Call SERVPRO

10/19/2017 (Permalink)

SERVPRO of Spencer and Iowa Great Lakes provides immediate service day or night!

SERVPRO of Spencer and Iowa Great Lakes provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in northwest Iowa. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7

Residential Services

Whether your northwest Iowa home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services

My Carpet Cleaning Appointment Was Rescheduled...

10/17/2017 (Permalink)

Drying and Dehumidification

You would be surprised how many times people in northwest Iowa categorize us as “the carpet cleaners.”  While we pride ourselves on the hard work our crews put into cleaning carpets daily in the Iowa Great Lakes area, the cornerstone of our business is fire and water restoration.

At our headquarters in Spencer we receive calls 24-hours a day from homeowners and property managers with water-loss and fire damage. This week alone, we had over 4 water damage calls, everything from a burst water heater to a sump pump failure.

Our highly-skilled professionals receive these calls and are sent out immediately to access the damage and begin the recovery process. Sometimes that means a carpet-cleaning appointment may get moved so that we can try to save a home from extensive water loss. Our water damage restoration and applied structural drying technicians use advanced equipment to help detect hidden moisture, extract standing water quickly, and thoroughly clean and dry the home and belongings. Some homes require that our reconstruction team replace drywall, install new carpet or complete major repairs, such as the reconstruction of various areas or rooms in a home or business.

Our goal at SERVPRO of Spencer and the Iowa Great Lakes is to make it “Like it never even happened.” We pride ourselves by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low.

When you next think of SERVPRO, remember, no disaster is too big, no cleaning job too small. We are here for you 24 hours a day, 7 days a week—including all holidays.