What our Customers say...


The crews sent here to do the work were great. They seemed to work very hard. They were pleasant, respectful, and helpful.  When I asked for advice, they gave me good info and suggestions. They restored my faith in quality business after the nightmare work from a different company last year.

I cannot say enough good things about my experience with Spencer SERVPRO. They provided same-day response to a frozen pipe burst and quickly mitigated damage while treating me like family and my things as if they were their own. Great team!!

Thank you for your prompt attention to this matter in a professional manner. Everyone was extremely nice very good workers using time wisely. We are extremely happy with your service. We sing your praises! 

This group of individuals were outstanding, considerate, helpful, work was wonderful, kept me informed of what was occurring after experiencing a fire in my home. Top notch.




These people are great! You can trust that they will do everything they can to help you through the difficult situation you find yourself in. We found our selves with a unexpected fire from a roaster. They did an amazing job

SERVPRO did a great job cleaning our carpets. Their staff is very professional and friendly.

SERVPRO fixed some water damage at my work back in Dec 2019. They did a wonderful job and were excellent at answering questions we had about things.

The gentleman that cleaned out our furnace ducts was amazing!!! He was very knowledgeable and helpful. A++++   I highly recommend!!

Nice to work with ..on time and the charge was under estimate. Very pleased ... will definitely use again if and when needed! Thank you

I arranged to have my parents carpets cleaned in Spencer, and I’m down in Florida where customer service and job quality is generally so poor you regret every dollar spent. But SERVPRO of Spencer & Iowa were fantastic. They arrived on time, were courteous toward my parents who are elderly, did a fantastic job, billed me only after the job was complete and sent a hand written thank you card. I miss this sort of ethic and quality. Thank you for restoring my faith in humanity. Highly recommend ??

I have used SERVPRO for many years to clean carpets in my rentals as well as my own home and they have always done an excellent job, it is appreciated! January of 2019 I had a water line burst in a rental home. They came as soon as I called to clean up and also proceeded to handle the demolition and reconstruct all the damaged areas. Hired the subs for me as well. Also worked well with my insurance adjuster. It was as close to hands off as it could be. Did an excellent job and in a timely manner.

In February we had water damage in the late evening. We called SERVPRO of Spencer & Iowa Great Lakes and they came right over! We were very appreciative on how well their customer services was. Had our rooms back in order in a timely manner. Again great customer service! Thank you again for your services.

Very happy with the Spencer SERVPRO bunch cleaned my RV after a fire and its never looked better price was much better than expected great local company and I highly recommend them.

I really can't say enough good things about this company. My parents house had a pipe break in the kitchen which ruined the kitchen floor, cabinets, part of the ceiling collapsed in the basement, ruined carpet in basement & the list goes on. Unfortunately all this happened back in June when everyone else was having water damage also. It was a long process but I can't Thank Ryan, Lathe & the employees of SERVPRO & Boji Builders for getting the house back to square one!!

SERVPRO worked very hard to get all my carpet out of the basement they even got rid of an old sectional for me. Very happy with their quick service on my basement issue. Would have them back anytime I needed service.

We want to thank SERVPRO Spencer for taking such good care of us when our basement flooded last Spring. They were here right away to help us extract the water and then worked tirelessly to get us back up and running again. Their team of Mike and Matt were very professional and their attention to detail was much appreciated. We also hired them to replace our living room ceiling. Thankfully Mike and Matt did that job too and truly cared about each and every detail and it turned out beautifully. They were a joy to have around and we were extremely pleased with all aspects of the jobs they did for us. We would highly recommend SERVPRO of Spencer!

So my mother lives in Spencer. She had a water leak that caused water damage. So I did some research and told her to contact them. When I say they are the best I mean it! Professional, Proficient, Excellent service. I truly appreciate them for taking care of my mother. Thank you guys again! I told her to put their.number on speed dial for any damage caused by water again.

This was our 1st time having to restore our basement family room and bedroom after flooding. Calling SERVPRO in Spencer was the best thing we did. They came as soon as the water stopped coming into our room and were very professional but friendly too. The young man, who came everyday, and kept a watch on the drying process was great. When the carpets were fully dried, the young ladies that removed all the fans and things were friendly. All in all the whole experience was much better because of the service we received from SERVPRO. I hope we never need those type of services again but when it comes time for carpet cleaning they will be my first call. Thanks everyone at the Spencer SERVPRO.

SERVPRO responded immediately this summer when Morningside Estates was impacted by the June floods. They are competent, hardworking and efficient. Thanks for working with us on our insurance claim.

Our go to folks for carpet care for some time.

SERVPRO did an amazing job cleaning out our basement after we had 18 inches of water in it!!! The crew responded the same day & worked fast to get the water out! They returned several times to install drying equipment & check in with us. All were friendly & helpful! Great job to their team & owners!!

These guys are true professionals! I have know them a long time and have worked on a number of projects with them and seen their work first hand. They also worked on my cousins lake house that flooded, as always, they took care of business. There is truly no job to big or small for this SERVPRO and I HIGHLY recommended them for any size disaster.

We called them when we had a pipe burst in our basement. They were very quick in responding. They had a very professional team come and take care of everything! We were so pleased with the entire process! They made a bad situation better!

SERVPRO of Spencer and the Iowa Great Lakes completed repairs and cleanup after a fire in one of our apartment complexes in Spencer. The cleanup and repairs were made with great care and their attention to detail made for a seamless process in a horrible situation! Everyone that works for this company is a pleasure to work with and as always their professionalism in how they interacted with the residents and how they approach the work is outstanding. We appreciate having these experts, especially those who care, in our city!

SERVPRO did an amazing job cleaning up our basement after the sump pump failed. They came late on a Friday night and worked quickly! Couldn’t have been happier with the service and professionalism. I highly recommend them!

Best of the best! They were amazing when we had recent water issues from the excessive rain that hit Spencer in September.

We thank them for their speedy and thorough service!

When disaster strikes, make sure to call SERVPRO of Spencer & Iowa Great Lakes!

Can't say enough good about your company.  Really was impressed.  They did a wonderful job getting our basement back to what it was.  Most of all "no odor".  So a big thank you for taking care of us.  

You guys are AWESOME! Thanks for your help!

These guys are great. They made time to visit even when they were swamped with other jobs. They are highly knowledgeable and got my job done in a very prompt manner. Right from the first phone call they presented themselves professionally and offered trustworthy service. I am glad they were able to help me have very minimal damage!

SERVPRO of Spencer and Iowa Great Lakes is top notch! I would recommend them to everyone!

SERVPRO has great customer service! I would recommend them to everyone!

SERVPRO of Spencer did an amazing job! From the initial phone call to the visit at my home to assess the damage and throughout the process. It was a stressful time for us, but the urgency and professionalism they demonstrated along the way was outstanding!! My husband and I were so impressed. The crew was very friendly and meticulous with our belongings. We would recommend SERVPRO Spencer/IA Great Lakes to anyone!!! Thank you Lathe and crew!

Fast and friendly service, SERVPRO does a great job. I would recommend them to all my friends.

SERVPRO of Spencer & Iowa Lakes did a fantastic job! They have very professional and personable staff! I would highly recommend them to anyone!

Had SERVPRO of Spencer & Iowa Great Lakes come to our lake house after suffering a water damage. They arrived promptly and were very attentive to our concerns. Boji Builders followed them in to put everything back together just as it was before. SERVPRO made everything about this experience better than we could have imagined. We would definitely recommend them to anyone. Thanks SERVPRO!!

SERVPRO has been so helpful during my times of need for water clean up very nice and knowledgeable people keep up the great work.

We needed to have our carpets and a sectional couch cleaned. When I called to set up the appointment Mariah was very friendly and helpful. They were very accommodating to the specific day and time we needed. The 2 men showed up early, which was great for us. The men were very professional and fun to talk with. They took their time and were very thorough. Our couch is around 6 years old and I have to tell you, it feels like brand new again! They even cleaned our baseboards in the carpeted rooms. I cant express what a fantastic job they did! Thanks SERVPRO!

Love working with SERVPRO of Spencer! I work in claims and they are always professional and respond to questions immediately. I have had them out for my insureds numerous times and have never had complaints!

They are awesome company I have heard from a lot of friends and that use them, if you need them best in lakes area.

I called to get carpets cleaned after I moved and they got me in immediately I was very grateful and they did a fantastic job.

SERVPRO is the best in the business! Highly recommend!

Great team of professionals and dedicated ownership who provide the latest cleanup and restoration equipment available.

Thank you SERVPRO! I thought my home was a goner! Water and muck everywhere! It’s like new again! What a relief ?? Very professional service and accurate est. of time and cost! 5 Stars!

Service is outstanding! Had carpets and rugs cleaned after moving into my new home. The team worked fast and efficiently and made it look fantastic. Rate was reasonable as well. Will use them again for sure.

We had you guys just come to our house in Estherville and did an awesome job I'll recommend you guys to anybody!

SERVPRO does excellent work. I wouldn’t recommend anybody else!!

We are very thankful for the service we received from SERVPRO in Spencer. We got to work one morning in June after a lot of rain in a short amount of time. We had inches of water in our office building that has over 4,000 sq. ft. They worked with us to get it all cleaned up quickly so we could be back up and running. We would recommend their services to anyone!

SERVPRO did an amazing job cleaning our carpets. The staff is friendly and knowledgeable! The carpet looked new when they were done! I would highly recommend SERVPRO!

When a negative situation caused flooding at my aunt's house, one call brought SERVPRO to the rescue. In the midst of such grumpiness on our part, these people truly took over each step to getting my aunt's house back to a welcoming home again. They stand behind their promise of service with pride. We are so thankful for the timely and caring fashion by these people.

Just recently I had water in my basement and mold set in, stinking up my whole house. The mold was causing additional problems with my chronic lung condition. My daughter contacted them, the next day Ryan Brooks was at my house and did a very thorough inspection of my house and yard. He explained everything to me, as to where and how my mold problems come to life. He explained how to treat it what I had to do to prevent it from future exposure. He made sure I understood everything. I have never experienced not only the fast response, but the time that was spent to explain everything. I am currently doing everything he recommended with the confidence of knowing I'm doing everything right. I told my doctors yesterday about this and they said that knowing about the mold in my house, that my treatment would be changed some because now they know the major cause of my problems. They stated that if SERVPRO hadn't brought this to their attention my lung condition would have gotten worse faster. I truly believe SERVPRO has lengthen my life span. I would never ever consider going any place else. I highly recommend SERVPRO.

When my sump pump stopped working and water soaked my basement floor, I thought my carpet was ruined. But then I called SERVPRO, and the friendly and knowledgeable staff eased my mind. They knew exactly what to do to make my basement look "Like it never even happened." I would recommend SERVPRO to anyone! 

This as very well organized event. The speaker was the best I have heard in 20 plus years of attending CE credit courses. THANK YOU!

Great job to everyone putting it together! Ran very smoothly! Thanks!!

Great event, very well organized and great speaker! Nicely done!

Best speaker ever been to! Keep him coming back!

Thank you for hosting another great CE class! It is greatly appreciated!!

Thank you again for hosting this [Continuing Education] event! We appreciate all the hard work you put into this.

Hard workers and they get the job done the right way the first time!  You guys did an awesome job for me when I needed the help. All my items back in great condition. Thanks to SERVPRO!!

Great customer service. Immediate response. Thanks SERVPRO

You guys did a great job on my floors today! I'll be calling soon to get my stairs done! 

We had a water pipe burst, leaving us with a flooded basement. They came out and quickly got to work! When finished, our basement was clean and dry!

We recently hired SERVPRO to clean our carpets. (In the past we had hired a competitor that did a fine job...) I was impressed at the professionalism and the “above and beyond” care the carpet cleaners seemed to take with our furniture... including putting some items on foam until the carpet had time to dry and corner protectors for the doors so they didn’t scratch our door ways. We will use them again and I would refer them to all of my real estate clients as well.

The Speaker was excellent! Made "Ethics" fun and entertaining, which is hard to do! The food and environment was great! ... Very pleased!

Just want to note that the presenter was great! SERVPRO put on a great event and look forward to them having more. Thanks!

Thank you so much for today, what a great day of CE credits and wow, the food was delish!!

 You all do such a great service! Much appreciated!

- Amy Van Sloten, United Community Bank

SERVPRO did a fantastic job for us when we were flooded out with sewer backup.

- Harry Ritchart

Your team was FANTASTIC!!! They were so easy to work with and cleaned up the mess as quickly and efficiently as possible. We finally feel like we are back to functioning somewhat "normal"...or I should say that I am since my desk was the main one affected by the fiasco. 

Thanks again. We would recommend you all anytime!!

Sandra A Moeller, Branch Manager | Aventure Staffing

We can not express how professional, quick to respond, and dedicated to "stay on schedule" SERVPRO of Spencer and Iowa Great Lakes were. Our hotel was ready to close for the season and wrap up a wonderful year, unfortunately, we experienced a main water break in our lower laundry area and our Executive Suite. It was devastating, had it not been for SERVPRO and their excellent team, we would not have had such a bad situation, turn into a positive experience. They worked diligently to get our establishment back into tip top shape. They met all our deadlines and went above and beyond to make sure we were ready for business, prior to our opening season. We can not thank SERVPRO enough for all of their hard work! 

5 Star Rating From Our Team  - Kristi Leigh, Okoboji Commons Hotel

We were very pleased with the work your team provided at United Community Bank!  They were very professional from the initial contact to their "good bye" on the way out.  The attention to detail was exceptional.  I would recommend SERVPRO to everyone!

We have had SERVPRO of Spencer clean our carpets at Employment Connections since 2008. They are very professional. They do their very best to work around our schedule and to cause a little disruption to our business as possible.

Our offices always look great when they are done.

SERVPRO of Spencer and Iowa Great Lakes was there for our family immediately once we knew we had a problem. Our sewer backed up in our basement and it wasn’t noticed before it entered 5 rooms in our finished basement. We made a phone call to SERVPRO and they were able to come within hours of me calling!  They were able to get all the contaminated carpet out right away.  The smell was unbearable and once the carpet was removed the smell decreased tremendously.  I stress this because I suffer from chronic migraine.  Having a health issue where smells affect me tremendously, I cannot thank them enough for making the clean up process quick and easy on our family.  My husband and I have 2 kids, 3 dogs, and 2 cats and SERVPRO was able to adapt to our surroundings.  SERVPRO made sure our home was disinfected and ready before our rebuilding process began.  They took all my phone calls and responded to any question I had immediately.  Thank you for making this process easy.  

The team at SERVPRO did a wonderful job with my carpets at my rental home. Previous tenants had cats and the SERVPRO team was able to both clean the carpets and deodorize the home again. After I stopped by a few days after their cleaning, I couldn't even tell cats were ever there! Thanks SERVPRO!