High standards to help ensure excellent service

4/19/2018 (Permalink)

Chris recently attended a three-day seminar covering Water Damage Restoration (WRT) through the IICRC.

Chris recently attended a three-day seminar covering Water Damage Restoration (WRT) through the IICRC in Ft. Dodge. He learned about the newest techniques in extraction, basic containment and basic mold procedures. He was able to bring this knowledge back to our crew at SERVPRO® of Spencer & Iowa Great Lakes to give us a better concept of water damage, its effects and techniques for drying of structures. It will give us all a better understanding of the procedures necessary to deal with water losses and sewer backflows.

We dare you to ask Chris about psychrometric readings! Honestly, it’s way over my head – but he has a passion for the science behind drying. He even has a fancy little chart that you may see him carrying around to various job sites. There apparently is an entire science of psychrometry, things called wet bulb, dry bulb, relative and absolute humidity – WHO KNEW!? I just thought my hair didn’t like humid days, and my skin hates low-humidity days. But Chris can take the theory of psychrometry and apply it to any water-loss job to make sure we are being efficient in our drying processes. After he understands how the climate in your home reads, he can then use it to understand what drying strategies can be best used. And, yes there are more than one way to dry a building. He will look for the most efficient and cost-effective strategy for each job.

We can honestly say, yes, sometimes SERVPRO isn’t the cheapest option for you – but you can be sure we do a darn good job and do it the RIGHT way the first time when you experience a water-loss. Our owners expect continuing education for all our staff and allow us to use that knowledge to bring the best service to you!

As one of the nation's leading providers of restoration services, SERVPRO® has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry when you call 712-262-4379.